Author:  ConTheJedi  Posted:  May 21, 2024 10:31  Subject:  How long until I raise a NSS?  Viewed:  98 times  Topic:  Help Cancel Reply

BrickLink ID Card ConTheJedi (64) Location:  United Kingdom, England Member Since Contact Type Status Jan 27, 2023 Buyer

Hi all, Just looking for some advice - been a BrickLink user for a while now and never had any issues, but I've recently made a purchase and there's been no activity since which is causing concern. The seller appears to have started running their store in April this year - they only have 5 positive reviews but 0 neutral / negative. I tried completing the purchase via PayPal but there was a "paypal_paykey_creation_error" - messaged the seller who responded promptly, apologised and explained there was an issue they needed to look into so removed it as a payment option for the time-being. I therefore completed the payment via Stripe - this took place on Monday 13th May, and since then I've heard / seen nothing. The order still shows as "paid" - pretty much every seller I've dealt with on here dispatches the order within a few days - and the seller hasn't responded to my message send yesterday (20th May) asking for an update. I was giving the seller the benefit of the doubt as a new account, but I'm increasingly getting concerned - it wasn't a large purchase but not being made through paypal means it's going to be hard to claim back if the order is cancelled. Any advice will be welcome! Thanks

Message Has 1 Reply:

Re: How long until I raise a NSS? - yorbrick (1185)

[...] I'd give them another couple of days. You can still file a not received complaint through stripe, can't you, just like at PayPal? (12 days ago, May 21, 2024, to Help)

3 Messages in this Thread:

 Msg 1 « - ConTheJedi (64) 12 days ago May 21, 2024 to Help
 Msg 2 - yorbrick (1185) 12 days ago May 21, 2024 to Help
 Msg 3 - ConTheJedi (64) 12 days ago May 22, 2024 to Help